phky Privacy Policy

When you register and use phky, we collect personal information that is necessary to provide you with a safe and enjoyable gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals accurately. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall performance of our services. We may also collect information you voluntarily provide when you contact our support team or participate in promotions. All data collection is carried out in accordance with applicable Philippine data privacy laws, and we only collect what is genuinely needed to operate the platform.

The personal data we collect is used primarily to create and manage your phky account, verify your identity, and process your financial transactions securely. We use your information to deliver the gaming services you have requested, including sports betting, slot games, and access to our VIP programme. Your contact details allow us to send you important account notifications, security alerts, and updates about changes to our terms or policies. Where you have opted in, we may also use your contact information to send you promotional offers and personalised recommendations based on your activity on the platform. We analyse aggregated, anonymised usage data to understand how players interact with our platform and to make improvements to the user experience. We do not use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without providing an opportunity for human review. Your data is never sold to third-party advertisers or marketing companies.

phky does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, but only to the extent necessary for them to perform their services on our behalf. All third-party partners are contractually required to handle your data securely and in compliance with applicable privacy regulations. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law or when we believe disclosure is necessary to protect the rights, property, or safety of phky, our players, or the public. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change. We will never share your data in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent. If you have concerns about how your data is shared, please visit our FAQ page for more information.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, secure server environments, access controls, and regular security audits conducted by qualified professionals. Despite these precautions, no online system can guarantee absolute security, and we encourage you to use a strong, unique password for your phky account and to never share your login credentials with anyone. We will retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law or our legitimate business interests, such as resolving disputes or complying with legal obligations. When your data is no longer needed, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you suspect that your account has been compromised, please contact our support team immediately so we can take swift action to protect your information. phky will never ask for your password via email, live chat, or telephone.

As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by phky. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain it. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team through the details available on our FAQ page, and we will respond to your request within the timeframes required by applicable law. We are committed to handling all data subject requests with care, transparency, and respect.

phky uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players navigate and use our services. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and maintaining your session. We also use analytical cookies to understand aggregate usage patterns, which helps us identify areas for improvement and optimise the player experience. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may limit the functionality available to you on the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites for commercial profiling purposes. Any data collected through cookies is handled in accordance with the same data protection standards described throughout this Privacy Policy. For more details about the specific cookies we use and how to manage them, please refer to our FAQ page.

phky reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify registered players through the platform or via the contact details associated with their account, giving reasonable advance notice where possible. The date of the most recent update will always be clearly indicated at the top of this page so you can easily identify whether the policy has changed since you last reviewed it. Continued use of the phky platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to discuss your account and any outstanding data requests. Your trust is important to us, and we are committed to being transparent about any changes that affect how your data is handled.